Returns & Exchanges
We want you to be fully satisfied with your Boxbollen experience, which is why we offer a 30-day return window for all unused products in their original packaging. Whether you're looking for a refund or an exchange, our team is here to ensure your training never stops.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a unique Return Authorization (RA) number.
Pack Your Gear
Securely place the Boxbollen headbands and accessories back in their original box, ensuring all components are included.
Ship It Back
Attach the provided shipping label or use a tracked carrier of your choice to send the package to our distribution center.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing